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Selasa, 18 Maret 2014

Business Communication 2 (softskill)

Woro Perwita Nommy
17611466/ 3SA03

Dialogues: Business Communication

Susan: George, I was wondering if we could discuss our new marketing strategy for a moment.
George: Certainly Susan. You know that I'm working with Anne on changing our image, don't you? 

Susan: Yes, I think you'll make an excellent team. How do you feel about the merchandise we're pushing?
George: In my opinion, the products were offering are fine. However, I think we should concentrate on expanding our market share in the young adult market.
Susan: I totally agree. Who buys more products than twenty somethings?
George: Exactly. We haven't been very successful in our branding efforts, have we?
Susan: I'm not keen on changing our target audience, but we certainly have to improve our brand image.
George: If we want to edge out our main competitor, we're going to have to target customers at a younger age.
Susan: Maybe, but we also have to keep our competitive edge in quality.
George: Why don't we all get together for a discussion?
Susan: Can you let me know when your next meeting with Anne is going to be? I'd like to go over some of our restructuring ideas with both of you.
George: As a 
matter of fact, we'll be meeting this afternoon. Let's meet at four, shall we?
Susan: I'm afraid I already have an appointment then. Do you think we could meet earlier?
George: Well, I'll have to check with Anne.

Secretary: Hello, Ultimate Computers. May I help you?
Caller: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please?
Secretary: I'm sorry, but she's not in right now.
Caller: Okay, do you know when she'll be back?
Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?
Caller: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.
Secretary: Oh, I'm sorry. Would you like me to fax that to you? 
Caller: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That's should give me time to look over the material before I call Ms. Strong, say, around 5:00.
Secretary: Sure. Could I have your name, telephone number, and fax number, please?
Caller: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.
Secretary: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l? 
Caller: No. It's Kordell with a "K" and two "l's." K-o-r-d-e-l-l."
Secretary: All right, Mr. Kordell. And your phone number is 560-1287, and the fax number is 560-1288. Is that correct?
Caller: Yes it is.
Secretary: All right. I'll be sure to send you the fax this afternoon. 
Caller: Okay, bye.
Sumber: http://tx.english-ch.com/teacher/ackie/level-b/dialogue-business-communications/

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